Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/221333 
Authors: 
Year of Publication: 
1992
Series/Report no.: 
Discussion Paper No. 974
Publisher: 
Northwestern University, Kellogg School of Management, Center for Mathematical Studies in Economics and Management Science, Evanston, IL
Abstract: 
We investigate the effect of information about congestion on participation and time-of-use decisions in a free-access delay system subject to predictable and unpredictable fluctuations in capacity and demand intensity. Expected welfare is greater with perfect than with zero information, while optimal design capacity is greater if and only if demand elasticity is less than one. Imperfect information can reduce welfare by inducting concentration in the arrival time of users at the facility. This suggests that route guidance systems for automobile travel and other public information dissemination schemes must be designed and implemented with care.
Document Type: 
Working Paper

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