Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/216317 
Year of Publication: 
2020
Series/Report no.: 
IZA Discussion Papers No. 13005
Publisher: 
Institute of Labor Economics (IZA), Bonn
Abstract: 
This paper reviews experimental studies that investigate the effects of communication on behavior in organizational settings. Two main classes of studies are identified: (a) studies on coordination and competition, which include experimental research that tests whether communication can help to overcome coordination failure within organizations, and (b) studies that analyze the role of communication in alleviating problems arising from information asymmetries at the workplace. The evidence from these studies indicates that communication is suited to improve efficient coordination within firms and to mitigate information problems in employer-employee relationships. In addition, studies are presented that focus on the interaction between communication and monetary incentive schemes in companies.
Subjects: 
communication
organization
experiment
behavior
JEL: 
C90
D82
D83
J53
Document Type: 
Working Paper

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