Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/214535 
Year of Publication: 
2013
Series/Report no.: 
CREMA Working Paper No. 2013-11
Publisher: 
Center for Research in Economics, Management and the Arts (CREMA), Zürich
Abstract: 
Under certain conditions, output related performance measurement and pay-for-performance produce negative outcomes. We argue that in public service, these negative effects are stronger than in the private sector. We combine Behavioural Economics and Management Control Theory to determine under which conditions this is the case. We suggest as alternatives to the dominant output related pay-for-performance systems selection and socialization, exploratory use of output performance measures, and awards.
Subjects: 
organization control
organizational forms
public administration
organizations
public service motivation
Document Type: 
Working Paper

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