Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/209260 
Year of Publication: 
2015
Citation: 
[Editor:] Kersten, Wolfgang [Editor:] Blecker, Thorsten [Editor:] Ringle, Christian M. [Editor:] 978-3-7375-4059-9 [Title:] Innovations and Strategies for Logistics and Supply Chains: Technologies, Business Models and Risk Management. Proceedings of the Hamburg International Conference of Logistics (HICL), Vol. 20 [Publisher:] epubli GmbH [Place:] Berlin [Year:] 2015 [Pages:] 305-332
Publisher: 
epubli GmbH, Berlin
Abstract: 
Wine cellars in South Africa are looking for ways to improve profitability. Improving the performance of their supply chains may lead to increased profitability, and will definitely increase competitiveness. Performance measurement can be used as a tool to collect information for making supply chain decisions. Currently there is no performance measurement framework for the wine supply chains of South Africa. Private and producer cellars struggle to improve and manage supply chain activities due to the lack of useful information and benchmarks. The research method that is presented describes how an agile design methodology was used to develop a performance measurement framework and address the problem. Through a process of interviews, discussion groups and practical measurements, industry and academic feedback continuously influenced the design. The aim of the framework is to improve supply chain performance, provide strategic direction and enable decision making. In this paper, focus was placed on the distribution channels of packaged products to the local market. Metrics of the framework are categorised according to the attributes of the Supply Chain Operations Reference (SCOR) model. Supply chain segmentation can have a significant impact on the usefulness of metrics and benchmarking. The data of these measurements that will be received from industry can provide insight on the competitiveness and performance of the industry.
Subjects: 
Performance Measurement Framework
Packaged Wine Supply Chain
Supply Chain Metrics
Benchmarking
Creative Commons License: 
cc-by-sa Logo
Document Type: 
Conference Paper

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