Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/209253 
Year of Publication: 
2015
Citation: 
[Editor:] Kersten, Wolfgang [Editor:] Blecker, Thorsten [Editor:] Ringle, Christian M. [Editor:] 978-3-7375-4059-9 [Title:] Innovations and Strategies for Logistics and Supply Chains: Technologies, Business Models and Risk Management. Proceedings of the Hamburg International Conference of Logistics (HICL), Vol. 20 [Publisher:] epubli GmbH [Place:] Berlin [Year:] 2015 [Pages:] 117-145
Publisher: 
epubli GmbH, Berlin
Abstract: 
Crowd Logistics (CL) is identified as a topic of high importance in the area of logistics. From the practical point of view, initial experiences and realizations have already been gained, however, scientific research regarding Crowd Logistics is still in its infancy and multiple research questions are still unexplored. By means of a systematic literature review (LR) as well as a quantitative data analysis (QDA) of existing business models, we obtained a scientific definition of the term Crowd Logistics. Furthermore, we set up a research agenda to counter the open research questions. Additionally, based on the results of the LR and the QDA as well as the knowledge gained in field studies, we developed a Crowd Logistics Maturity Model (CLMM). We evaluated the CLMM by the use of an existing company.
Subjects: 
Crowd Logistics
Maturity Model
Literature Review
Qualitative Data Analysis
Creative Commons License: 
cc-by-sa Logo
Document Type: 
Conference Paper

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