Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/209251 
Year of Publication: 
2015
Citation: 
[Editor:] Kersten, Wolfgang [Editor:] Blecker, Thorsten [Editor:] Ringle, Christian M. [Editor:] 978-3-7375-4059-9 [Title:] Innovations and Strategies for Logistics and Supply Chains: Technologies, Business Models and Risk Management. Proceedings of the Hamburg International Conference of Logistics (HICL), Vol. 20 [Publisher:] epubli GmbH [Place:] Berlin [Year:] 2015 [Pages:] 59-89
Publisher: 
epubli GmbH, Berlin
Abstract: 
The exact mechanism as to how last-mile supply network (LMSN) configuration influences performance has been relatively undeveloped, and with mixed results in the extant literature. This paper argues the difficulty in arriving to a convergent understanding because of a missing link that connects the relationship between configuration and performance. Specifically, it is posited that the missing link lies in the mediating role of logistics capability (comprising demand-management interface; supply- management interface; information management; and co-ordination) on the relationship between LMSN configuration and performance. Using the configurational approach, six configuration dimensions are identified: consumer portfolio; product portfolio; network structure; network flow; relationship and governance; and service architecture. By incorporating greater precision and additional theoretical considerations, this paper presents a conceptual framework through a set of propositions that provides greater depth of insight regarding the relationship between the influencing factors on LMSN configuration with logistics capability and performance.
Subjects: 
Last-Mile Supply Network
Configuration
Logistics Capability
E-Commerce
Creative Commons License: 
cc-by-sa Logo
Document Type: 
Conference Paper

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