Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/208177
Authors: 
Bustelo, Montserrat
Martinez, Sebastian
Pérez, Michelle
Rodríguez, Julio
Year of Publication: 
2019
Series/Report no.: 
IDB Working Paper Series IDB-WP-996
Abstract: 
We study the effects of integrated social services on the utilization and subjective life satisfaction of women in El Salvador. The Ciudad Mujer 'one-stop shop' centers integrate health, legal, employment and other services into a single secure environment for women. These integrated services could boost demand by reducing the cost of access, improving quality and exploiting complementarities in service provision. Using a randomized encouragement design, 4,062 women in the vicinity of three centers were randomly encouraged to visit Ciudad Mujer (treatment group) or a local health clinic (placebo group), or they received no encouragement (control group). Approximately 1 year later, women who were exposed to Ciudad Mujer through encouragement visited the center an additional 2.1 times, increased the use of public services by 0.47s.d. and reported an improvement of 10% in life satisfaction relative to both the placebo and control groups.
Subjects: 
Ciudad Mujer
one-stop shop
social services
women
JEL: 
I38
J16
C93
Persistent Identifier of the first edition: 
Creative Commons License: 
https://creativecommons.org/licenses/by-nc-nd/3.0/igo/legalcode
Document Type: 
Working Paper

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