Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/20536 
Year of Publication: 
2004
Series/Report no.: 
IZA Discussion Papers No. 1270
Publisher: 
Institute for the Study of Labor (IZA), Bonn
Abstract: 
We introduce a concept of emotions that emerge when workers compare their own performance with a given standard or with the performances of co-workers. Assuming heterogeneity among the workers the interplay of emotions and incentives is analyzed by focusing on three incentive schemes that are frequently used in practice: tournaments, bonuses and piece rates. We identify certain conditions under which emotions lead to additional incentives and under which the employer benefits from emotional workers. Furthermore, the concept of emotions is used to explain puzzling results from laboratory and field experiments. Finally, the results provide some insights on an employer's possible preferences in favor of heterogeneous instead of homogeneous work groups.
Subjects: 
bonuses
emotions
incentives
piece rates
tournaments
JEL: 
J3
M5
Document Type: 
Working Paper

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