Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/196713 
Year of Publication: 
2019
Series/Report no.: 
IZA Discussion Papers No. 12215
Publisher: 
Institute of Labor Economics (IZA), Bonn
Abstract: 
Subjective performance evaluations are commonly used to provide feedback and incentives to workers. However, such evaluations can generate significant disagreements and conflicts, the severity of which may be driven by many factors. In this paper we show that a workers' level of self-confidence plays a central role in shaping reactions to subjective evaluations - overconfident agents engage in costly punishment when they receive evaluations below their own, but provide limited rewards to principals when evaluations exceed their own. In contrast, underconfident agents do not significantly react to evaluations below their own, but reward significantly evaluations exceeding their own. Our analysis exploits data from a principal-agent experiment run with a large sample of the Danish working age population, varying the financial consequences associated with the evaluations workers receive. In contrast to existing economic models of reciprocal behavior, reactions to evaluations are weakly related to the financial consequences of the evaluations. These results point towards a behavioral model of reciprocity that intertwines the desire to protect self-perceptions with over-/underconfidence.
Subjects: 
subjective performance evaluations
self-confidence
reciprocity
JEL: 
D01
D02
D82
D86
J41
Document Type: 
Working Paper

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