Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/188971
Authors: 
Frølund, Lars
Ziethen, Morten
Year of Publication: 
2016
Citation: 
[Journal:] Triple Helix [ISSN:] 2197-1927 [Volume:] 3 [Year:] 2016 [Issue:] 1 [Pages:] 1-21
Abstract: 
This paper is an inquiry into the human factor in intermediation. We argue that we have not yet fully grasped the different roles, functions, and ways-of-being of the intermediary and that the concept of first- and second-order 'wisdom' is helpful in understanding what it takes to succeed as an intermediary. Through a comprehensive inquiry into human intermediaries in a corporate strategic program for university-industry collaboration in a global company, we develop a typology based on three fundamental roles: the 'Power Promoter,' the Diplomat, and the Creative Integrator. On this basis, we argue that the wisdom of the intermediary involves mastering the different roles (first-order wisdom) and deciding between them in each individual situation of intermediation (second-order wisdom). As a result, we advance Hargadon and Sutton's initial insight into the human factor in intermediation, thereby further humanizing the research on intermediation.
Subjects: 
Intermediaries
Knowledge brokering
Triple helix
University-industry collaboration
Wisdom
Persistent Identifier of the first edition: 
Creative Commons License: 
https://creativecommons.org/licenses/by/4.0/
Document Type: 
Article
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