[Journal:] Journal of Industrial Engineering and Management (JIEM) [ISSN:] 2013-0953 [Volume:] 3 [Year:] 2010 [Issue:] 1 [Pages:] 221-248
Due to the nature of the complexity of the aircraft maintenance industry, much emphasis has been placed on improving aircraft inspection performance. One proven technique for improving inspection performance is the use of training. Several strategies have been implemented for training, one of which is giving feedforward information. The use of a priori (feedforward) information is known to positively affect inspection performance (Ernst and Yovits, 1972; Long and Rourke, 1989; McKernan, 1989; Gramopadhye et al., 1997). This information can consist of knowledge about defect characteristics (types, severity/criticality, and location) and the probability of occurrence. Although several studies have been conducted that demonstrate the usefulness of feedforward as a training strategy, there are certain research issues that need to be addressed. This study evaluates the effects of feedforward information on process measures in a simulated 3-dimensional environment (aircraft cargo bay) by the use of virtual reality.