Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/188146 
Year of Publication: 
2014
Citation: 
[Journal:] Pakistan Journal of Commerce and Social Sciences (PJCSS) [ISSN:] 2309-8619 [Volume:] 8 [Issue:] 2 [Publisher:] Johar Education Society, Pakistan (JESPK) [Place:] Lahore [Year:] 2014 [Pages:] 413-425
Publisher: 
Johar Education Society, Pakistan (JESPK), Lahore
Abstract: 
Managers' emotional intelligence (EI), organizational citizenship behavior (OCB) and leadership styles play an imperative role in the organizational success. The current research investigates the mediating role of EI on the relationship between OCB and transformational leadership (TL). Data has been collected from employees of banking service sector of Pakistan. SPSS and Amos have been used to test the hypotheses of study in the conceptual model. Total sample size for this study is N=300. The value for Cronbach alpha is 0.907. The results provide an evidence for the mediating effect of EI on the relationship between TL and OCB. The paper concludes with the discussion on results and implications for the academicians and manager.
Subjects: 
emotional intelligence
transformational leadership
organizational citizenship behavior
Creative Commons License: 
cc-by-nc Logo
Document Type: 
Article

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