Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/176844
Authors: 
Viete, Steffen
Erdsiek, Daniel
Year of Publication: 
2018
Series/Report no.: 
ZEW Discussion Papers 18-013
Abstract: 
We investigate whether the returns to mobile information and communication technology (ICT) in the workplace are contingent on granting employees autonomy over the structure of their workday through trust-based work time arrangements (TBW). Our regression analysis is based on a production function framework and exploits fine-grained firm survey data on ICT use and organisational practices for 1,045 service firms in Germany. We find empirical support for the argument that the returns to mobile ICT are higher when TBW allows for discretion over when, where and how to perform work-related tasks. The finding holds when we account for more limited forms of workplace flexibility, suggesting that the high degree of formal employee autonomy under TBW drives the complementarity between mobile ICT and organisational practices.
Subjects: 
mobile information and communication technologies
ICT
trust-based work time
work organisation
complementarity
productivity
firm performance
JEL: 
D22
L22
M10
O33
Document Type: 
Working Paper
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