Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/169503 
Year of Publication: 
2017
Series/Report no.: 
28th European Regional Conference of the International Telecommunications Society (ITS): "Competition and Regulation in the Information Age", Passau, Germany, 30th July - 2nd August, 2017
Publisher: 
International Telecommunications Society (ITS), Calgary
Abstract: 
OTT-messenger such as facebook, WhatsApp have gained wide popularity among mobile users while traffic of text messaging has been in strong decline in several countries. This work is the first to provide an empirical analysis how consumption of OTT-messengers affects demand for text messaging and mobile telephony services. Our findings suggest that social and messaging apps may complement demand for text messaging and mobile voice services. More generally we identify the different nature of mobile telecommunication services as key element to explain why reductions of text messaging traffic have been so drastic in some countries and why an analogue development for mobile voice is rather unlikely.
Subjects: 
OTT-messenger
mobile telecommunication
market definition
regulation
mature markets
communication behavior
JEL: 
L96
L43
L51
C33
C36
Document Type: 
Conference Paper

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