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The Bucharest University of Economic Studies
Amfiteatru Economic: An Economic and Business Research Periodical, Bucharest University of Economic Studies
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The Bucharest University of Economic Studies
Amfiteatru Economic: An Economic and Business Research Periodical, Bucharest University of Economic Studies
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2009
ECOROM – Indicators System Proposal of Quality Certification in Ecotourism
In: volume: 11, 2009, issue: 26, p. 330-338
Remus, Hornoiu
;
Ovidiu, Tanase Mihai
;
Puiu, Nistoreanu
2009
Performance Assessment of the Training Service Providers in Romania related to the Criteria of the Common Quality Assurance Framework
In: volume: 11, 2009, issue: 26, p. 247-259
Olaru, Marieta
;
Albescu, Felicia
;
Paraschiv, Dorel
;
Stoleriu, Ghiorghita
;
Langa, Claudia Adriana
2009
Using the European Model of Total Quality Management to assess the Performance of Organizations. Case Study on Educational Services
In: volume: 11, 2009, issue: 26, p. 402-411
Ioncica, Maria
;
Negoita, Iolanda Magdalena
;
Petrescu, Eva-Cristina
;
Ioncica, Diana
2009
Study regarding Customer Perception of Healthcare Service Quality in Romanian Clinics, Based on their Profile
In: volume: 11, 2009, issue: 26, p. 298-304
Prejmerean, Cornelia
;
Vasilache, Simona
2009
Some Thoughts on Financial Innovation and Financial Crises
In: volume: 11, 2009, issue: 26, p. 522-532
Palmerio, Giovanni
2009
Customer Contribution to improving Service Quality in the Hospitality Industry
In: volume: 11, 2009, issue: 26, p. 441-450
Vasile, Dragos Constantin
2009
Managing Service Quality within the Knowledge-Based Economy: Opportunities and Challenges
In: volume: 11, 2009, issue: 26, p. 373-382
Plumb, Ion
;
Zamfir, Andreea
2009
Considerations Regarding Quality Management in Services as a Marketing Instrument for Increasing Customers' Satisfaction in Tourism Products
In: volume: 11, 2009, issue: 26, p. 412-418
Teodorescu, Nicolae
;
Stancioiu, Aurelia–Felicia
;
Mitu, Augustin
2009
Organizational Memory: an Approach from Knowledge Management and Quality Management of Organizational Learning Perspectives
In: volume: 11, 2009, issue: 26, p. 473-481
Vrîncianu, Marinela
;
Anica-Popa, Liana
;
Anica-Popa, Ionut
2009
Quality Assurance in the Japanese Universities
In: volume: 11, 2009, issue: 26, p. 574-584
Toma, Sorin-George
;
Naruo, Shinji
Author
2
Mitu, Augustin
1
Albescu, Felicia
1
Anghel, Irina
1
Anghel, Laurentiu-Dan
1
Anica-Popa, Ionut
1
Anica-Popa, Liana
1
Balan, Carmen
1
Balescu, Cezar
1
Bodankin, Moran
1
Boussier, Jean-Marie
.
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2009