Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/168488 
Year of Publication: 
2017
Series/Report no.: 
14th Asia-Pacific Regional Conference of the International Telecommunications Society (ITS): "Mapping ICT into Transformation for the Next Information Society", Kyoto, Japan, 24th-27th June, 2017
Publisher: 
International Telecommunications Society (ITS), Calgary
Abstract: 
Advances in telecommunications technologies such as the online voice and video calling, smart phones, and micro messaging service have not only made life easier for millions of users, they also strengthened their social ties and improved their psychological well-being. On the other hand, potential risks of being defrauded go hand in hand with the social and psychological benefits of advanced telecommunications technologies in the mobile era. To respond to the pressing need for a better understanding of how fraudulent telecommunications occur, this study seeks to examine predictors and mediators of the vulnerability of seniors to telecommunications fraud with a focus on the role of calling behaviors, social presence, trust, perceived dependence, and perceived importance in telecommunications technology. Results show that 4 factors play essential roles in telecommunication among seniors. Implications of the findings for telecommunications policymaking are discussed.
Subjects: 
telecommunications fraud
telephony
mobile phones
text messages
social presence
trust
senior citizens
Taiwan
Document Type: 
Conference Paper

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