Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/142655
Authors: 
Yamamura, Eiji
Year of Publication: 
2013
Series/Report no.: 
EERI Research Paper Series 03/2013
Abstract: 
This paper used individual level data in Japan to explore how a complainant’s past trial experience influences their satisfaction and incentive to bring a future lawsuit. Controlling for kinds of incidents and a complainant’s individual characteristics, the major findings were; (1) there is a positive relationship between the experience and satisfaction for winners, whereas there is a significant negative relationship for losers, and (2) experience exerts a positive effect on the intention to bring a future lawsuit, not only for winners but also for losers. These results imply that, for losers, a past experience enhances the incentive to bring a future lawsuit, although the experience decreases a complainant’s satisfaction.
Subjects: 
Trial experience
lawsuit satisfaction
future lawsuit
winner
JEL: 
K40
K41
L52
Document Type: 
Working Paper

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