Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/127247
Authors: 
Eife, Thomas A.
Coombs, W. Timothy
Year of Publication: 
2006
Series/Report no.: 
Discussion Paper Series, University of Heidelberg, Department of Economics 435
Abstract: 
The gap between actual and perceived inflation is one of the more unexpected consequences of the euro changeover in January 2002. In this note we argue that this gap was caused by a lack of preparation and experience of the authorities to appropriately communicate with the public during the changeover. Using principles of crisis communication we identify the mistakes made and give policy recommendations for future changeovers.
Subjects: 
crisis communication
transformative explanation
perceived inflation
euro changeover
JEL: 
E50
E60
Y80
Document Type: 
Working Paper

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