Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/122203
Authors: 
Kirchler, Michael
Palan, Stefan
Year of Publication: 
2014
Series/Report no.: 
Working Papers in Economics and Statistics 2014-31
Abstract: 
Recent studies find ample evidence that monetary and immaterial gifts influence effort in the workplace. We investigate the impacts of monetary gift exchange and of expressions of respect on salespersons' reciprocity when purchasing doner durum, a common lunch snack. Prior to the food's preparation, we either induce monetary gift exchange by tipping or explore the role of respect by making a compliment. We repeat the interaction on five consecutive days. Our findings show that salespersons exhibit positive reciprocity in response both to a monetary gift and to compliments regarding the product. The "compliment-effect" furthermore increases with repeated visits.
Subjects: 
gift exchange
respect
natural field experiment
JEL: 
D01
D03
Document Type: 
Working Paper

Files in This Item:
File
Size





Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.