Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/114685
Authors: 
Nielsen, James F.
Trayler, Rowan M.
Brown, Bonnie M.
Year of Publication: 
1995
Citation: 
[Journal:] Journal of Small Business Finance [ISSN:] 1057-2287 [Volume:] 4 [Year:] 1995 [Issue:] 2/3 [Pages:] 99-112
Abstract: 
This study examines the expectations that both small business firms and bankers have regarding the bank selection process. The purpose of the study is to determine whether or not bankers understand the needs of the small business customer. It is based on a nationwide survey of 115 small business firms and 296 banks. In seven instances, statistically significant differences in expectations are noted. The results suggest a communication gap in the small business/commercial bank relationship.
Subjects: 
Banking
Bank
Small Business
Expectations
JEL: 
G21
L25
G32
Document Type: 
Article

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