Magtibay-Ramos, Nedelyn Estrada, Gemma Felipe, Jesus
Year of Publication:
ERD Working Paper Series 93
"Nedelyn Magtibay-Ramos, Gemma Estrada, and Jesus Felipe provide an analysis of the business process outsourcing (BPO) industry in the Philippines. The paper provides a profile of the BPO sector; makes comparisons with other large BPO providers; and uses input–output tables to estimate intersectoral linkages and the potential impact of the sector on employment. Constraints on the sector's growth are discussed."