Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/105345
Authors: 
Petkovski, Konstantin
Year of Publication: 
2012
Citation: 
[Journal:] UTMS Journal of Economics [ISSN:] 1857-6982 [Volume:] 3 [Year:] 2012 [Issue:] 1 [Pages:] 91-96
Abstract: 
This research was conducted on 209 respondents in the field of tourism and hospitality. The aim of the research was to determine the necessary leadership characteristics and skills of a modern tourism and hospitality manager, as leader of the organization or team in it. For the purposes of the survey questionnaire was used to ascertain the views and opinions of the respondents in terms of categories: psychological characteristics, personality, social characteristics, skills for establishing good interpersonal relations, intelligence and ability and characteristics related to work relations. As a result of the survey the following important characteristics and skills were determined: energy, mobility, self-confidence, originality and creativity, communication skills and ability to set and track goals.
Subjects: 
leadership
manager in tourism and hospitality
research
communication
characteristics and skills
JEL: 
L83
J53
Document Type: 
Article
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