Please use this identifier to cite or link to this item:
Limbach, Felix
Year of Publication: 
Series/Report no.: 
25th European Regional Conference of the International Telecommunications Society (ITS), Brussels, Belgium, 22-25 June 2014
The contribution of this paper is manifold. First, it provides a cooperation taxonomy for partnerships between telecommunication operators and Over-The-Top service providers. Second, it explores the impact of cooperative service provisioning on the telecommunication operator's business model. As a result of a literature review seven types of service cooperation are identified. A business model ontology is used to assess value creation activities, customer relations and financial aspects for three generic value creation patterns. Results indicate that cooperation facilitates innovation, quality, service differentiation and tailored customer services.
Document Type: 
Conference Paper

Files in This Item:
350.05 kB

Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.