https://hdl.handle.net/10419/193792 2026-10-08T20:55:22Z 2026-10-08T20:55:22Z Mahlangu, Eva Nkgome https://hdl.handle.net/10419/341529 2026-06-19T14:31:56Z 2025-01-01T00:00:00Z

Title: Influence of personalisation on mobile loyalty programme confirmation among retail consumers in South African townships Authors: Mahlangu, Eva Nkgome Abstract: This study investigated the influence of personalisation benefits on the confirmation of mobile loyalty programmes among retail consumers in South African township markets. A quantitative research design was employed using an online self-administered survey. Data were collected from 516 black consumers, aged 18-65, residing in South African townships, who had used at least one mobile loyalty programme in the retail industry. Simple random sampling was used, and data were analysed using SmartPLS 4 for structural equation modelling. Demographic characteristics (education, gender, age, and income) were included as control factors. The results revealed that personalisation benefits have a significant but weak positive influence on confirmation. Gender, age, income, and education had no significant effects on confirmation. The study highlights the need for retailers to design and implement personalised mobile loyalty programmes that are tailored to consumers in township markets. This approach is crucial in strengthening consumers' confirmation of mobile loyalty programmes and ultimately enhancing long-term programme use. The findings offer valuable insights into the under-researched township market and thus provide more understanding of mobile loyalty programme behavior. Additionally, the study extends the application of technology continuance theory and social exchange theory in a developing country context, adding value to academic literature. The study further adds value by adapting and validating measurement instruments for new, under-researched settings, which supports future research and instrument development in similar contexts.

2025-01-01T00:00:00Z Munir, Saqib Waheed, Khawaja Zeeshan https://hdl.handle.net/10419/341531 2026-06-19T14:31:56Z 2025-01-01T00:00:00Z

Title: Green finance as a catalyst for technological innovation: A heterogeneous analysis of emerging economies Authors: Munir, Saqib; Waheed, Khawaja Zeeshan Abstract: The role of green finance in driving technological innovation in resource-constrained emerging economies is examined. Despite substantial inflows, many nations struggle to convert funds into green technology advancements, prompting questions about finance-innovation mechanisms. Empirical evidence on heterogeneous impacts of green finance flows on technological innovation is extended, incorporating moderators like institutional quality, energy market dynamics, trade openness, and human capital development. Data from 2004-2023 across 10 BRICS economies (WDI, WGI) are analysed using fixed-effects panel regression and instrumental variable estimation. Renewable Energy Consumption (REC), a proxy for green finance, positively influences technological innovation; a 1% REC increase is associated with a 6.29% innovation rise. Strong institutions amplify this effect while trade openness unexpectedly weakens it. Energy intensity strengthens the linkage, whereas education expenditure negatively moderates it. Prioritization of institutional reforms and alignment of green finance with supportive policies are suggested to maximize technological innovation and advance sustainable development goals (SDGs). Regional variations and feedback loops should be validated to deepen the understanding of technological innovation dynamics.

2025-01-01T00:00:00Z Klapić, Hidajet Fazlović, Senad Kozarević, Safet https://hdl.handle.net/10419/341526 2026-06-19T14:31:55Z 2025-01-01T00:00:00Z

Title: Structural demographic changes as a determinant of labor force dynamics in the Federation of Bosnia and Herzegovina Authors: Klapić, Hidajet; Fazlović, Senad; Kozarević, Safet Abstract: Relevant demographic indicators and available projections suggest a continued deterioration in the age structure of the population, accompanied by persistent depopulation trends in Bosnia and Herzegovina. These changes have multiple implications for labor force dynamics, as well as for the overall economic and demographic development of the country. They lead to a reduction in the potential labor force, a worsening ratio between the active and dependent segments of the population, and as such, increase pressure on the pension, healthcare and education systems. In light of the above, the primary objective of the research is to determine the relationship between demographic structures and labor force dynamics in the Federation of Bosnia and Herzegovina. The empirical part of the study is based on official documents and statistical data published by the Institute for Statistics of the Federation of Bosnia and Herzegovina and the Federal Institute for Development Programming. The research covers ten cantons and the time period from 2013 to 2024. Using panel regression analysis, the study establishes a significant link between demographic structures and the economic activity of the population in the Federation of Bosnia and Herzegovina.

2025-01-01T00:00:00Z Jadrić, Ivana https://hdl.handle.net/10419/341527 2026-06-19T14:31:55Z 2025-01-01T00:00:00Z

Title: Happiness at work: A systematic literature review of studies published in the period 2022-2025 Authors: Jadrić, Ivana Abstract: This study provides a comprehensive review of research on happiness at work - a dynamic and attractive concept that is constantly evolving. Given the dynamic nature of the concept and the impact of various factors on its understanding, the analysis is focused on scientific papers published in the last three years, with the aim of identifying the latest research trends. In order to map research tendencies and identify existing research gaps, 2,046 scientific articles retrieved from the Web of Science and Scopus databases were analyzed, using the key word happiness at work. After applying the PRISMA method and eliminating the papers that did not fully correspond to the topic, the final analysis included 98 relevant articles that were completely in the scope of the research. The research results indicate a growing interest in this topic, which is reflected in the growing number of publications in the last period. In addition, a strong connection of happiness at work with the concepts of corporate social responsibility, sustainability, management styles, and the formation of a positive organizational climate was observed. Also, there is a trend of increased publication of papers on this topic in specific sectors such as healthcare, banking, and education.

2025-01-01T00:00:00Z