This collection contains papers of the

22nd ITS Biennial Conference, Seoul 2018
Seoul, Korea, 24th - 27th June 2018

“Beyond the boundaries: Challenges for business, policy and society”

Information and communication technologies are radically transforming products, industries, and ultimately, the lives of people. Mechanical devices that were once confined to their physical entities have now become “smart, connected products” where each product is interconnected to a complex network of hardware, software, cloud storage, and microprocessors. The proliferation of such products is made possible through the development of ubiquitous connectivity, compact mobile devices, and creative application contents.The development of smart, connected products creates a new paradigm where traditional businesses are redefined, new industries are created, and means of creating value are modified. In order to satisfy the fragmented needs of media consumers, boundaries among industries are blurred and the clear distinction between online and offline services has faded away. For instance, mobile instant messaging service providers are extending their business models to deliver end-to-end services on the mobile platform.Persistent efforts in developing the Internet of Things (IoT) also contribute to this radical shift in the ICT environment. With numerous sensors connected to autonomous products, IoT is capable of collecting big data and creating new opportunities for a smart society and smart life.As much as new innovations provide creative opportunities, it also accompanies risks and challenges. For example, transparency issues on user’s personal data need to be addressed and solved. Firms are also challenged to survive in the competitive market through various methods such as global expansion or strategic alliances with firms in inter-or intra-industries. Government regulations are thus critical in creating a healthy ICT environment. As smart connected products continuously emerge and influence the ICT environment, policies that are appropriate to the ICT industry will need to be created and enforced. Through effective carrot-and-stick strategies, it is hoped that the ICT industry will increase its sustainability, while contributing to the local and global societies.The development of smart connected products blurs traditional boundaries and creates a new ICT environment of risks and opportunities. The 2018 ITS Biennial Conference seeks to understand how business firms, governments, and societies can respond and contribute to the healthy development of the ICT ecosystem. We therefore propose six plenary and parallel session tracks as follows.