Bitte verwenden Sie diesen Link, um diese Publikation zu zitieren, oder auf sie als Internetquelle zu verweisen: https://hdl.handle.net/10419/44328 
Kompletter Metadatensatz
DublinCore-FeldWertSprache
dc.contributor.authorHeger, Tobiasen
dc.contributor.authorSchlesinger, Maximilian D.en
dc.date.accessioned2011-02-18T16:12:41Z-
dc.date.available2011-02-18T16:12:41Z-
dc.date.issued2010-
dc.identifier.urihttp://hdl.handle.net/10419/44328-
dc.description.abstractUser behavior of multimedia services currently undergoes strong changes. This is reflected in several recent trends, e.g. the increase of rich media content consumption, preferences for more individual and personalized services and the higher sensitivity of end users for quality issues. These changes will eventually lead to strong changes in network traffic characteristics: rising congestion in peak times and less availability of bandwidth for the individual user. As a result, the quality as perceived by the end-user will decrease if network operators and service providers do not anticipate the required changes for the network. Measurable network requirements such as available video and speech quality, security and reliability are addressed by technologies that are commonly summed up in the Quality of Service (QoS) concept. However, the end-users' perception of quality is only reflected in the wider concept of Quality of Experience (QoE). This takes the measurable network requirements into account as well as customer needs, wants and preferences. For the implementation of QoE technologies several network components need to be added or changed resulting in high capital expenditures. Yet, it is not clear if these costs can be compensated with efficiency increases. Thus, new revenue streams for the network operator are necessary to incentivize investments in QoE technologies. In this paper we address four new value creation models that can serve as basis for more elaborated business models for network operators and other actors. We show how interest in QoE of the user, the content provider, the service provider and the advertiser induces new revenue streams. These models are embedded in five possible future QoE scenarios that reveal regulation, end user quality sensibility and end-to-end support as major issues for the future.en
dc.language.isoengen
dc.publisher|aInternational Telecommunications Society (ITS) |cCalgaryen
dc.relation.ispartofseries|a21st European Regional Conference of the International Telecommunications Society (ITS): "Telecommunications at New Crossroads: Changing Value Configurations, User Roles, and Regulation", Copenhagen, Denmark, 13th-15th September 2010 |x14en
dc.subject.jelL86en
dc.subject.jelL96en
dc.subject.jelO33en
dc.subject.ddc330en
dc.subject.keywordBusiness Modelsen
dc.subject.keywordQuality of Experience (QoE)en
dc.subject.keywordQuality of Service (QoS)en
dc.subject.keywordValue Creationen
dc.titleValue Creation in a QoE Environment-
dc.typeConference Paperen
dc.identifier.ppn654528942en
dc.rightshttp://www.econstor.eu/dspace/Nutzungsbedingungenen
dc.identifier.repecRePEc:zbw:itse10:14en

Datei(en):
Datei
Größe





Publikationen in EconStor sind urheberrechtlich geschützt.