Browsing All of EconStor by Author Meza, José

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Year of PublicationTitleAuthor(s)
2017 Liderazgo Orientado a La Gente En Call CentersLeón, Federico R.; Morales, Oswaldo; Ramos, Juan D.; Goyenechea, Álvaro; Rojas, Paul A.; Meza, José; Burga-León, Andrés