Browsing All of EconStor by Author Boshoff, C.


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Year of PublicationTitleAuthor(s)
1986Importance-performance analysis: A comparative study of motor repair service customersBoshoff, C.
1988The strategic orientation of marketing planning by franchised motor dealers: A pilot studyBoshoff, C.; Du Plessis, P. J.; Heath, E. T.
1988Die relatiewe belangrikheid van verskillende evalueringskriteria by die koop van 'n passasiersvoertuig: 'n Vergelykende studie van mans en vroueDu Plessis, P. J.; Boshoff, C.
1988'n Vergelyking van die persepsies van die relatiewe belang van evalueringskriteria tussen verbruikers en verkoopskonsultante by die aankoop van 'n passasiersmotorvoertuigDu Plessis, P. J.; Boshoff, C.
1988Perceptions of a selected group of relatively affluent blacks regarding certain aspects of tourismBoshoff, C.; Du Plessis, A. P.
1989The owners of new passenger vehicles: Some empirical findings on post-purchase patronage regarding servicing and repairsBoshoff, C.; Du Plessis, P. J.
1989A survey of definitions of small business in the southern African contextDu Plessis, A. P.; Boshoff, C.; Moolman, P. L.; Radder, G.
1990Advertising of legal services: Perceptions of attorneysBoshoff, C.
1999Consumers' reasons for purchasing low involvement goods by mail catalogue: Preliminary measurement guidelinesTerblanché, N. S.; Boshoff, C.; Smit, E. V.D.M.
2001Measuring customer satisfaction with the controllable elements of the in-store shopping experienceTerblanche, N. S.; Boshoff, C.
2001South African consumer sentiment towards marketing: A longitudinal analysisBoshoff, C.; Van Eeden, S. M.
2001Measuring customer satisfaction with some of the controllable elements of the total retail experience: An exploratory studyTerblanche, N. S.; Boshoff, C.
2003Employee perceptions of share ownership schemes: An empirical studyMazibuko, N. E.; Boshoff, C.
2003Intentions to buy a service: The influence of service guarantees, general information and price information in advertisingBoshoff, C.
2003Satisfaction with service recovery: Its measurement and its outcomesBoshoff, C.; Staude, G.
2003The influence of relational factors on successful succession in family businesses: A comparative study of owner-managers and successorsVenter, E.; Boshoff, C.; Maas, G.
2004The in-store shopping experience: A comparative study of supermarket and clothing store customersTerblanche, N. S.; Boshoff, C.
2004The management of the early stages of restructuring in a tertiary-education institution: An organisational commitment perspectiveArnolds, C. A.; Boshoff, C.
2004The relationships between service quality, customer satisfaction and buying intentions in the private hospital industryBoshoff, C.; Gray, B.
2005The utilisation of the Internet to market small tourism businessesElliott, R.; Boshoff, C.