Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/326348 
Year of Publication: 
2024
Citation: 
[Journal:] Cogent Business & Management [ISSN:] 2331-1975 [Volume:] 11 [Issue:] 1 [Article No.:] 2366441 [Year:] 2024 [Pages:] 1-15
Publisher: 
Taylor & Francis, Abingdon
Abstract: 
This study examines how price sensitivity parameters affect customer lifetime value in the luxury business. Quality, position, information, time, and customer lifetime were examined as price sensitivity factors followed by a conceptual model and research hypotheses were produced based on previous studies. Secondary analysis and in-depth interviews with industry specialists and customers. A representative sample of 232 A class consumers was included in a survey that was given to A-class customers in Egypt. A new level of price sensitivity known as ‘quality positioning value’ was found through the use of factor analysis. Multiple discriminant analysis was performed to validate the hypotheses and Cronbach’s alpha was utilised to assess the reliability of the data. This analysis sheds light on the effect of price sensitivity on customer lifetime value in the luxury industry.
Subjects: 
Price sensitivity
quality value
position value
time value
information value
customer lifetime value (CLV)
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article

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