Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/321121 
Year of Publication: 
2024
Citation: 
[Journal:] Administrative Sciences [ISSN:] 2076-3387 [Volume:] 14 [Issue:] 12 [Article No.:] 317 [Year:] 2024 [Pages:] 1-22
Publisher: 
MDPI, Basel
Abstract: 
Corporations are increasingly looking beyond inter-company collaborations to multidimensional collaborative activities between departments and organizational members within the company to strengthen innovative market competitiveness. High-tech corporations, specifically, are adopting collaborative learning approaches to promote work capability among engineers from the perspective of developing new technologies and increasing productivity. This study aimed to empirically verify the effect of the service quality of collaborative learning programs on the innovative work behavior of engineers in high-tech companies. Job autonomy, self-efficacy, and learning transfer were set as mediating variables and their effects on innovative work behavior were analyzed. The sample comprised 298 high-tech engineers in South Korea. Collaborative learning service quality was found to have a direct positive effect on job autonomy, self-efficacy, and learning transfer. However, job autonomy and self-efficacy did not influence innovative work behavior through learning transfer. On the other hand, collaborative learning quality had a positive effect on innovative work behavior through learning transfer. Thus, improving the service quality of collaborative learning programs in high-tech corporations can enhance learning transfer within the organization, leading to innovative business outcomes. Moreover, to maximize the effectiveness of collaborative learning, the service quality of learning programs can be improved by prioritizing learning transfer rather than job autonomy or self-efficacy
Subjects: 
collaborative learning
service quality
innovative work behavior
high-tech engineer
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article
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