Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/289756 
Year of Publication: 
2023
Citation: 
[Journal:] Journal for Labour Market Research [ISSN:] 2510-5027 [Volume:] 57 [Issue:] 1 [Article No.:] 31 [Year:] 2023 [Pages:] 1-25
Publisher: 
Springer, Heidelberg
Abstract: 
In a randomised controlled trial in Austria, lowering caseloads for caseworkers in a Public Employment Office led to more meetings with unemployed clients, more job offers, more programme assignments, and more sanctions for noncompliance with job search requirements. It shortened unemployment spells through faster job entry, but also through more exits from the labour force in the 2 years following treatment. The duration of unemployment was reduced for a number of subgroups of the unemployed, but not all benefited from increased employment. For women and foreigners, lower caseloads led to more time out of the labour force. The quality of jobs after unemployment, measured by wages, did not change. A cost-benefit analysis suggests that lower caseloads not only shorten unemployment but also save public costs.
Subjects: 
Active labour market policy
Public employment services
Caseworkers
Counselling
Job placement
Field experiment
JEL: 
J64
J68
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article

Files in This Item:
File
Size





Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.