Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/269917 
Year of Publication: 
2022
Series/Report no.: 
Working Paper No. 2208
Publisher: 
Johannes Kepler University of Linz, Department of Economics, Linz
Abstract: 
In a randomized controlled trial in Austria, lower caseloads in public employment offices led to more meetings of the unemployed with their caseworkers, more job offers, more program assignments, and more sanctions for noncompliance with job search requirements. More intensive counseling led to shorter unemployment episodes due to faster job entry, but also to more exits from the labor force in the two years following treatment. We find effects for different subgroups of unemployed. We find no effects on wages. A cost-benefit analysis suggests that lower caseloads not only shorten the duration of unemployment but are also cost-effective.
Subjects: 
Active labor market policy
Public Employment Services
caseworkers
counseling
job placement
field experiment
JEL: 
J64
J68
Document Type: 
Working Paper

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