Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/261657 
Year of Publication: 
2021
Citation: 
[Journal:] International Journal of Business Science & Applied Management (IJBSAM) [ISSN:] 1753-0296 [Volume:] 16 [Issue:] 3 [Publisher:] International Journal of Business Science & Applied Management [Place:] s.l. [Year:] 2021 [Pages:] 18-38
Publisher: 
International Journal of Business Science & Applied Management, s.l.
Abstract: 
The aim of this study is to explore the diffusion of information systems (IS) in small and medium enterprises (SMEs) as a multifaceted and open social phenomenon, by considering the role and effects of complementary adoptions -in terms of other innovations and their adopters- on the adoption of the IS -focal adoptions. We conceptualised adoption as a staged process (agenda-setting, matching, implementing, restructuring, clarifying, routinising and infusion) and used multiple case studies to guide the fieldwork and analysis. We found that the outcome, timing, and flow of the stages of the focal processes were affected by intricate and multilevel systems of mutually dependent complementary adoptions of innovations and non-innovations by a diversity of adopters, which ultimately determined the results of the focal adoptions. Our constructs define an alternative unit of analysis that provides a comprehensive and realistic view of the possibilities of effectively diffusing IS in SMEs. This emphasises the need to rethink the objects of study, agency functions, theoretical frameworks, and research approaches if we are to understand systems and design and implement system interventions, including public policies.
Subjects: 
Information systems diffusion
Small and medium enterprises
Multiple adoption dependencies
Unit of analysis
Systems of innovation
Creative Commons License: 
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Document Type: 
Article

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