Bitte verwenden Sie diesen Link, um diese Publikation zu zitieren, oder auf sie als Internetquelle zu verweisen: https://hdl.handle.net/10419/252034 
Erscheinungsjahr: 
2022
Schriftenreihe/Nr.: 
CESifo Working Paper No. 9517
Verlag: 
Center for Economic Studies and ifo Institute (CESifo), Munich
Zusammenfassung: 
Researchers and policy makers face significant challenges in selecting a method to conduct remote surveys, especially when collecting sensitive information or during turbulent life stages of hard-to-reach groups. In the context of the COVID-19 lockdown, we randomly selected about 600 adults in El Salvador to survey using two different tools: telephone interviews or a self-completion survey via WhatsApp. We find that phone-based surveys increase the rate of survey completion by 42 percentage points. We document even larger effects for women and older adults. Although direct costs of phone-based surveys are substantially larger—doubling implementation cost—our estimates imply that when adjusted for the probability of completion, the costs of conducting phone-based surveys can be 25 percent lower.
Schlagwörter: 
phone surveys
WhatsApp surveys
response rate
survey experiments
JEL: 
C83
C81
C93
D91
Dokumentart: 
Working Paper
Erscheint in der Sammlung:

Datei(en):
Datei
Größe
414.49 kB





Publikationen in EconStor sind urheberrechtlich geschützt.