Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/216032 
Year of Publication: 
2018
Series/Report no.: 
Working Paper Forschungsförderung No. 107
Publisher: 
Hans-Böckler-Stiftung, Düsseldorf
Abstract: 
The rise of digital platforms requires a deeper understanding of the structural role of algorithmic management in work environments. In this interdisciplinary study, we examine how digital platforms, which offer food delivery service, use a mobile application for management of their workforce. Drawing on interviews with self-employed riders at Deliveroo and employed riders at Foodora, we compare how the app affects the interplay between autonomy and control of riders, and how the app-based management relates to different contractual models.
Subjects: 
delivery services
algorithm
app-based management
Foodora
Deliveroo
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Working Paper

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