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Title:The effect of interviewer personality, skills and attitudes on respondent co-operation with face-to-face surveys PDF Logo
Authors:Jäckle, Annette
Lynn, Peter
Sinibaldi, Jennifer
Tipping, Sarah
Issue Date:2011
Series/Report no.:ISER Working Paper Series 2011-14
Abstract:This paper examines the role of interviewers' experience, attitudes, personality traits and inter-personal skills in determining survey co-operation. We take the perspective that these characteristics influence interviewers' behaviour and hence influence the doorstep interaction between interviewer and sample member. We use a large sample of 842 face-to-face interviewers working for a major survey institute and analyse co-operation outcomes for over 100,000 cases contacted by those interviewers over a 13-month period.
Subjects:non-response
interviewer survey
Big Five personality traits
JEL:C83
Document Type:Working Paper
Appears in Collections:ISER Working Paper Series, Institute for Social and Economic Research (ISER), University of Essex

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