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dc.contributor.authorZhao, Tianshuen_US
dc.contributor.authorMatthews, Kenten_US
dc.contributor.authorMurinde, Victoren_US
dc.description.abstractThis paper attempts to evaluate the competitiveness of British banking in the presence of cross-selling and switching costs during 1993-2008. It presents estimates of a model of banking behaviour that encompasses switching costs as well as cross-selling of loans and offbalance sheet transactions. The evidence from panel estimation of the model lends support to our theoretical priors on the cross-selling behaviour of British banks, which helps explain the rapid growth of non-interest income during the last two decades. We also find that the consumer faced high switching costs in the loan market in the latter part of the sample period, as a result of lower competitiveness.en_US
dc.publisherCardiff University, Cardiff Business School Cardiffen_US
dc.relation.ispartofseriesCardiff Economics Working Papers E2011/29en_US
dc.titleCross-selling, switching costs and imperfect competition in British banksen_US
dc.typeWorking Paperen_US
Appears in Collections:Cardiff Economics Working Papers, Cardiff Business School, Cardiff University

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