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Title:When the early bird catches the worm: The impact of training in retail PDF Logo
Authors:Hinerasky, Christiane
Fahr, René
Issue Date:2011
Series/Report no.:Discussion Paper series, Forschungsinstitut zur Zukunft der Arbeit 6037
Abstract:We econometrically evaluate the performance effects of a six month e-learning programme in a large retail chain with monthly data on sales revenue, for four years using panel regressions. Participants in early cohorts show positive performance effects during training periods that depreciate afterwards. We conclude that offering training on a voluntary basis leads participants with the highest expected idiosyncratic gains and the highest talent to self-select into early participation. As performance effects already unfold during training, our findings put forward the importance of continuous training with close coaching unlike single training incidences.
Subjects:evaluation
company training
e-learning
average treatment effect
average treatment effect on the treated
selection effect
continuous learning
continuous vocational training
JEL:C31
C33
J24
M53
Persistent Identifier of the first edition:urn:nbn:de:101:1-201110263814
Document Type:Working Paper
Appears in Collections:IZA Discussion Papers, Forschungsinstitut zur Zukunft der Arbeit (IZA)

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