Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/54530
Authors: 
Salmerón Silvera, J. L.
López Vargas, C.
Year of Publication: 
2010
Citation: 
[Journal:] Investigaciones europeas de dirección de la empresa (IEDEE) [ISSN:] 1135-2523 [Volume:] 16 [Year:] 2010 [Issue:] 3 [Pages:] 173-190
Abstract: 
The adoption and expansion of IT (Information Technologies) in environment enterprise is taking place at high speed. ERP systems arise from the most innovative IT and computer systems and these have been implemented by companies around the world. When the system is implemented, the maintenance begins. The maintenance process outcome will be satisfactory if the professionals manage the risks. Poor management of these risks often causes failures in the system. Moreover, it provoke that the companies have to assume high losses. For that, we have done a formal study which identify and classify the risks that affecting ERP maintenance process. As a result of our study, we present the twodimensional framework created. It represents the risks identified in the literature.
Subjects: 
risks management
risks model
ERP systems
ERP maintenance
literature review
JEL: 
M15
Document Type: 
Article

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