Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/52781 
Year of Publication: 
2003
Series/Report no.: 
WIDER Discussion Paper No. 2003/06
Publisher: 
The United Nations University World Institute for Development Economics Research (UNU-WIDER), Helsinki
Abstract: 
This paper assesses the use of information and communication technologies (ICTs) and their impact on the economic performance of small- and medium-scale enterprises (SMEs) of three East African countries: Kenya, Tanzania and Uganda. Findings of the paper suggest that the diffusion of ICT among East African SMEs is both industry and country specific. The empirical findings suggest that investment in ICT has a negative impact on labour productivity and a positive impact on general market expansion. However, such investment does not have any significant impact on enterprises’ return, nor does it determine enterprises exporter (non-exporter) status.
Subjects: 
information and communication technology
small and medium enterprises
firm performance
market expansion
East Africa
JEL: 
F35
H59
H87
ISBN: 
9291903930
Document Type: 
Working Paper

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