EconStor >
Research Institute of the Finnish Economy (ETLA), Helsinki >
ETLA Discussion Papers, Research Institute of the Finnish Economy (ETLA) >

Please use this identifier to cite or link to this item:
Title:Product complexity in the adoption of user-customized systems PDF Logo
Authors:Gamharter, Benedikt
Koski, Heli
Kretschmer, Tobias
Issue Date:2009
Series/Report no.:ETLA Discussion Papers, The Research Institute of the Finnish Economy (ETLA) 1201
Abstract:We study firm-level adoption of packaged software products of almost 4,000 UK sites between 2000 and 2003. We consider all software used in a firm as its software product and categorize it into related, but distinct subsystems: the core subsystem (Operating Systems), and Desktop and Enterprise Applications, which we define as peripheral subsystems. Adoption is studied across those subsystems. We find that larger firms tend to adopt and switch subsystems more often. We further consider three factors that may affect the adoption decision: product complexity, architectural innovation and competency scale. The complexity of existing peripheral sub-systems hinders switching with the exception of the UNIX operating system that becomes a more likely choice for firms with complex IT systems. UNIX OS is also adopted more often by firms with higher IT competency. Further, earlier generational expansion of peripheral subsystems generally decreases the likelihood of further adoptions. Architectural changes hinders adoption of some, but not all software applications.
system products
Document Type:Working Paper
Appears in Collections:ETLA Discussion Papers, Research Institute of the Finnish Economy (ETLA)

Files in This Item:
File Description SizeFormat
610757431.pdf175.68 kBAdobe PDF
No. of Downloads: Counter Stats
Download bibliographical data as: BibTeX
Share on:

Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.