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dc.contributor.authorEngelstätter, Benjaminen_US
dc.contributor.authorSarbu, Mirunaen_US
dc.date.accessioned2010-12-22en_US
dc.date.accessioned2011-01-10T09:30:32Z-
dc.date.available2011-01-10T09:30:32Z-
dc.date.issued2010en_US
dc.identifier.urihttp://hdl.handle.net/10419/43673-
dc.description.abstractThis paper analyzes the relationship between service innovation and different types of enterprise software systems, i.e. standardized enterprise software designed to fit one certain business sector and enterprise software specifically customized for a single firm. Using firm-level data of a survey among ICT service providers and knowledge-intensive service providers in Germany, this is the first paper empirically analyzing whether both types of enterprise software foster innovation in the service sector. The analysis is based on a knowledge production function. The results reveal that there is no relationship between sector specific enterprise software and innovation activity while customized enterprise software is possibly related to the probability of service innovation. The results stay robust if former innovation activity and general openness to new technologies are controlled for.en_US
dc.language.isoengen_US
dc.publisherZentrum für Europäische Wirtschaftsforschung (ZEW) Mannheimen_US
dc.relation.ispartofseriesZEW Discussion Papers 10-100en_US
dc.subject.jelL10en_US
dc.subject.jelM20en_US
dc.subject.jelO31en_US
dc.subject.ddc330en_US
dc.subject.keywordenterprise systemsen_US
dc.subject.keywordservice innovationen_US
dc.subject.keywordcustomized enterprise softwareen_US
dc.subject.keywordsector specific enterprise softwareen_US
dc.subject.stwDienstleistungen_US
dc.subject.stwInnovationen_US
dc.subject.stwEDV-Dienstleistungen_US
dc.subject.stwUnternehmensdienstleistungen_US
dc.subject.stwComputergestütztes Verfahrenen_US
dc.subject.stwBetriebliches Informationssystemen_US
dc.subject.stwPC-Softwareen_US
dc.subject.stwSchätzungen_US
dc.subject.stwDeutschlanden_US
dc.titleEnterprise software and service innovation: Standardization versus customizationen_US
dc.typeWorking Paperen_US
dc.identifier.ppn642392765en_US
dc.rightshttp://www.econstor.eu/dspace/Nutzungsbedingungenen_US
dc.identifier.repecRePEc:zbw:zewdip:10100-
Appears in Collections:ZEW Discussion Papers
Publikationen von Forscherinnen und Forschern des ZEW

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