EconStor >
Universität Rostock >
Institut für Volkswirtschaftslehre, Universität Rostock >
Thünen Series of Applied Economic Theory, Universität Rostock >

Please use this identifier to cite or link to this item:

Full metadata record

DC FieldValueLanguage
dc.contributor.authorEckardt, Martinaen_US
dc.description.abstractBased on a sample of 946 German insurance intermediaries, the factors that affect the quality of the information services provided by them are studied using OLS-estimations. Applying a search theoretical approach, we analyze the impact of supply and demand side variables on service quality. Besides, the working of signaling devices (like reputation, advertising or certificates) to reduce asymmetric information with respect to the service quality of insurance intermediaries is examined. The results obtained support the main hypotheses derived from industrial organization theories as to the poor working of quality competition under incomplete and asymmetric information on the side of consumers. Thus, public policy should concentrate on increasing transparency about intermediaries' (in-)dependence from insurance companies and improve consumers' financial literacy to raise the overall quality of the information services provided by insurance intermediaries.en_US
dc.publisherUniv., Wirtschafts- und Sozialwiss. Fak. Rostocken_US
dc.relation.ispartofseriesThünen-series of applied economic theory 58en_US
dc.subject.keywordPerformance of Insurance Distribution Systemsen_US
dc.subject.keywordInformation Qualityen_US
dc.titleThe quality of insurance intermediary services: An analysis of conduct and performance in the German market of insurance intermediationen_US
dc.typeWorking Paperen_US
Appears in Collections:Thünen Series of Applied Economic Theory, Universität Rostock

Files in This Item:
File Description SizeFormat
610195743.pdf631.44 kBAdobe PDF
No. of Downloads: Counter Stats
Show simple item record
Download bibliographical data as: BibTeX

Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.