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dc.contributor.authorEngelstätter, Benjaminen_US
dc.date.accessioned2010-01-06en_US
dc.date.accessioned2010-01-26T15:46:50Z-
dc.date.available2010-01-26T15:46:50Z-
dc.date.issued2009en_US
dc.identifier.urihttp://hdl.handle.net/10419/29648-
dc.description.abstractThis paper analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and firms' innovational performance. It studies whether the enterprise systems have impacts on process as well as product innovations. Using German firm-level data, the results show that ERP and SCM systems foster the firms' likelihood to generate process innovations. In addition, ERP systems also show a positive impact on process innovation intensity. These results do not only emerge for the short-run of two years or less but remain also stable in the long-run of two to four years. Concerning product innovational performance only, CRM systems increase the firms' likelihood to acquire product innovations, although the impact only emerges for the short-run and vanishes if the long-run perspective is taken into account.en_US
dc.language.isoengen_US
dc.publisherZentrum für Europäische Wirtschaftsforschung (ZEW) Mannheimen_US
dc.relation.ispartofseriesZEW Discussion Papers 09-086en_US
dc.subject.jelL10en_US
dc.subject.jelM20en_US
dc.subject.jelO31en_US
dc.subject.ddc330en_US
dc.subject.keywordInnovationen_US
dc.subject.keywordProduct Innovationen_US
dc.subject.keywordProcess Innovationen_US
dc.subject.keywordEnterprise Systemsen_US
dc.subject.keywordSelectivityen_US
dc.subject.keywordEnterprise Resource Planningen_US
dc.subject.keywordSupply Chain Managementen_US
dc.subject.keywordCustomer Relationship Managementen_US
dc.subject.stwBetriebliches Informationssystemen_US
dc.subject.stwComputergestütztes Verfahrenen_US
dc.subject.stwInnovationen_US
dc.subject.stwKomplementärguten_US
dc.subject.stwEnterprise-Resource-Planningen_US
dc.subject.stwSupply Chain Managementen_US
dc.subject.stwMarketing-Informationssystemen_US
dc.subject.stwDeutschlanden_US
dc.titleEnterprise systems and innovationsen_US
dc.typeWorking Paperen_US
dc.identifier.ppn61581901Xen_US
dc.rightshttp://www.econstor.eu/dspace/Nutzungsbedingungen-
dc.identifier.repecRePEc:zbw:zewdip:09086-
Appears in Collections:ZEW Discussion Papers
Publikationen von Forscherinnen und Forschern des ZEW

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