Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/27764 
Full metadata record
DC FieldValueLanguage
dc.contributor.authorEngelstätter, Benjaminen
dc.date.accessioned2009-08-28-
dc.date.accessioned2009-09-09T11:59:34Z-
dc.date.available2009-09-09T11:59:34Z-
dc.date.issued2009-
dc.identifier.urihttp://hdl.handle.net/10419/27764-
dc.description.abstractThis study analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and labor productivity. It reveals the performance gains due to different combinations of these systems. It also tests for complementarity among the enterprise systems with respect to their interacting nature. Using German firm-level data the results show that the highest productivity gains due to enterprise system usage are realized through use of the three main enterprise systems together. In addition, SCM and CRM function as complements, especially if ERP is also in use.en
dc.language.isoengen
dc.publisher|aZentrum für Europäische Wirtschaftsforschung (ZEW) |cMannheimen
dc.relation.ispartofseries|aZEW Discussion Papers |x09-040en
dc.subject.jelD20en
dc.subject.jelM00en
dc.subject.ddc330en
dc.subject.keywordLabor productivityen
dc.subject.keywordenterprise systemsen
dc.subject.keywordcomplementarityen
dc.subject.keywordEnterprise Resource Planningen
dc.subject.keywordSupply Chain Managementen
dc.subject.keywordCustomer Relationship Managementen
dc.subject.stwBetriebliches Informationssystemen
dc.subject.stwComputergestütztes Verfahrenen
dc.subject.stwArbeitsproduktivitäten
dc.subject.stwKomplementärguten
dc.subject.stwEnterprise-Resource-Planningen
dc.subject.stwSupply Chain Managementen
dc.subject.stwMarketing-Informationssystemen
dc.subject.stwDeutschlanden
dc.titleEnterprise systems and labor productivity: disentangling combination effects-
dc.type|aWorking Paperen
dc.identifier.ppn607848766en
dc.rightshttp://www.econstor.eu/dspace/Nutzungsbedingungenen
dc.identifier.repecRePEc:zbw:zewdip:09040en

Files in This Item:
File
Size





Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.