Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/26133 
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dc.contributor.authorGrover, Artien
dc.date.accessioned2008-01-02-
dc.date.accessioned2009-07-28T08:16:19Z-
dc.date.available2009-07-28T08:16:19Z-
dc.date.issued2007-
dc.identifier.urihttp://hdl.handle.net/10419/26133-
dc.description.abstractA service provider firm in an outsourcing relationship is distinct from a typical firm because it is not a stand alone organization and fits somewhere in between the value chain of its client's business. Thus, conventional factors like wages, capital, rent, energy consumption cannot appropriately determine a Business Process Outsourcing (BPO) firm's productivity. Academic research is silent on the factors that influence the performance of a BPO firm even though the issue is pertinent from the perspective of the host country, the sourcing firm, the global outsourcing industry and of course the service provider firm. In this paper, we embark on to explore these factors.en
dc.language.isoengen
dc.publisher|aCenter for Economic Studies and ifo Institute (CESifo) |cMunichen
dc.relation.ispartofseries|aCESifo Working Paper |x2088en
dc.subject.jelL22en
dc.subject.jelL23en
dc.subject.jelL60en
dc.subject.ddc330en
dc.subject.stwUnternehmensdienstleistungen
dc.subject.stwService Provideren
dc.subject.stwOutsourcingen
dc.subject.stwOffshoringen
dc.subject.stwProduktivitäten
dc.subject.stwMessungen
dc.subject.stwTheorieen
dc.subject.stwIndienen
dc.titleInternational outsourcing and the supply side productivity determinants-
dc.typeWorking Paperen
dc.identifier.ppn555934764en
dc.rightshttp://www.econstor.eu/dspace/Nutzungsbedingungenen

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