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dc.contributor.authorZwick, Thomasen_US
dc.date.accessioned2009-02-16T14:55:05Z-
dc.date.available2009-02-16T14:55:05Z-
dc.date.issued2000en_US
dc.identifier.urihttp://hdl.handle.net/10419/24395-
dc.description.abstractEmployee resistance against innovations is a virulent phenomenon and there is a broad theoretical literature on its determinants. The empirical evidence is scarce, however, and mainly provides descriptive evidence on the incidence of the phenomenon and concentrates on the effectiveness of change management as a measure against it. A second branch of the empirical literature investigates the impact of unions on adoption costs and the successful implementation of innovations. There is no representative evidence on the impact of the economic environment on employee opposition against the implementation of an innovation in the firm independent of managerial activities, however. This paper uses a unique firm-level data set of a representative sample of German service firms which includes detailed information on the economic environment of the firm. It shows that employee opposition against innovations can be predicted by very basic information on the firm that is relevant for the economic situation of the employees. Employee opposition is smaller in firms whose generic business strategy is differentiation, while it is larger in firms aiming at gaining competitive advantage by low costs and prices. If the goals of the innovation is an increase in employee performance, the firm experiences higher resistance, while resistance is lower in firms aiming at increasing the product range by the innovation. Profit and turn over expectations of the firm and the outside option of the employees are negatively correlated with employee resistance. Finally, smaller firms and firms operating in the computer and software or the technical consulting sector experience lower employee resistance. Therefore, the focus on change management measures or union activities in order to predict employee resistance against innovations seems too narrow.en_US
dc.language.isoengen_US
dc.publisherZentrum für Europäische Wirtschaftsforschung (ZEW) Mannheimen_US
dc.relation.ispartofseriesZEW Discussion Papers 00-47en_US
dc.subject.jelM12en_US
dc.subject.jelO32en_US
dc.subject.jelJ53en_US
dc.subject.jelJ24en_US
dc.subject.ddc330en_US
dc.subject.keywordInnovationen_US
dc.subject.keywordLabour-Management Relationsen_US
dc.subject.keywordEstimationen_US
dc.subject.stwInnovationen_US
dc.subject.stwArbeitsbeziehungenen_US
dc.subject.stwBetriebswirtschaftliches Zielen_US
dc.subject.stwBetrieblicher Konflikten_US
dc.subject.stwSchätzungen_US
dc.subject.stwDienstleistungssektoren_US
dc.subject.stwDeutschlanden_US
dc.subject.stwInnovationswiderständeen_US
dc.titleEmpirical determinants of employee resistance against innovationsen_US
dc.typeWorking Paperen_US
dc.identifier.ppn321622251en_US
dc.rightshttp://www.econstor.eu/dspace/Nutzungsbedingungen-
dc.identifier.repecRePEc:zbw:zewdip:5331-
Appears in Collections:ZEW Discussion Papers
Publikationen von Forscherinnen und Forschern des ZEW

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