@techreport{Zhao2011Cross,
abstract = {This paper attempts to evaluate the competitiveness of British banking in the presence of cross-selling and switching costs during 1993-2008. It presents estimates of a model of banking behaviour that encompasses switching costs as well as cross-selling of loans and offbalance sheet transactions. The evidence from panel estimation of the model lends support to our theoretical priors on the cross-selling behaviour of British banks, which helps explain the rapid growth of non-interest income during the last two decades. We also find that the consumer faced high switching costs in the loan market in the latter part of the sample period, as a result of lower competitiveness.},
address = {Cardiff},
author = {Tianshu Zhao and Kent Matthews and Victor Murinde},
copyright = {http://www.econstor.eu/dspace/Nutzungsbedingungen},
keywords = {G21; L13; 330},
language = {eng},
number = {E2011/29},
publisher = {Cardiff Univ, Cardiff Business School, Economics Section},
title = {Cross-selling, switching costs and imperfect competition in British banks},
type = {Cardiff Economics Working Papers},
url = {http://hdl.handle.net/10419/65794},
year = {2011}
}
